Refund policy

Last Updated: August 27, 2026

This Return & Refund Policy explains Mindkeeda's return window, return method, return shipping responsibilities, refund process, and contact information.

1. Return Window

We accept return requests submitted within 30 days after delivery. To request a return, please contact our customer support team before sending any items back.

2. Return Method

Returns are accepted by mail only.

Returns should be sent according to the return instructions provided by our customer support team.

3. Return Shipping Costs

For standard returns, the customer is responsible for return shipping costs.

For defective, damaged, or incorrect items, please contact us so we can review the issue and assist with the appropriate resolution.

4. Defective, Damaged, or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible so we can review the issue and assist with the appropriate resolution.

Please include your order number and details about the issue so we can review your request.

5. Refund Processing

Once a refund is initiated, it will be processed within 1–3 business days.

Your bank, credit card company, or payment provider may require additional time to reflect the refund in your account.

6. Restocking Fee

We do not charge a restocking fee.

7. Return Instructions

Please follow the return instructions provided by our customer support team before sending any items back.

8. Contact Information

Store Name:
Mindkeeda

Phone:
+1 312-219-8982

Email:
hello@mindkeeda.com

Website:
https://www.mindkeeda.com/

Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM Central Time (CT)